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Accessing images

imaging service

Remote viewer & Image Exchange Portal (IEP) information for referrers.

Rapid availability of scan images

After your patient has been scanned, we work hard to make their scan images available to our referrers quickly and securely.

Private referrals

Our consultant radiologists typically report private referrals on the same day. Scan images can be made available via our cloud-based remote image viewer (CIMAR) as well as Image Exchange Portal (IEP).

NHS referrals

Once NHS scans are reported, they are sent to the referring hospital via Image Exchange Portal (IEP) within 24 hours. NHS referrers can now also register for access to our cloud-based image viewer (CIMAR).

Dr Kevin Chiu remote image viewer (CIMAR) user

Dr Kevin Chiu, Consultant Oncologist at Mount Vernon Cancer Centre and Paul Strickland Scanner Centre remote image viewer (CIMAR) user.

Remote image viewer (CIMAR)


We offer our private referrers access to cloud-based remote image viewing portal. The system will give you the opportunity to view your patients’ scans and reports anywhere and at any time. now or register below. or register

It is a cloud-based system, which allows us to upload scan images from Paul Strickland Scanner Centre to the cloud. It allows private referrers to view images and reports without being on site. Traditionally imaging has had to be sent to other trusts or private organisations by IEP, but now clinicians can access images via mobile devices, laptops or even just through a desktop computer with internet connection.
  now or register below.


or register below


This form is for referrers who would like access to our Remote Image Viewing Service, which allows you to view your private patients’ scans anywhere and at any time.

If you already have access, just log in at

First, please read the terms and conditions. You will be asked to confirm, as part of the application process, that you accept them.

Then fill in the form below and press Submit (all fields must be completed). We will receive your application and will process it as quickly as possible. You’ll receive an email receipt from us and a second email containing the information you’ll need to log onto the system.

If you have any questions about the system, please email a member of our team at

Please enable JavaScript in your browser to complete this form.
If you already have access, you can log in at

Image Exchange Portal (IEP)

How to make sure we can accept your image transfer

Every year we transfer more than 20,000 sets of images to most private hospitals and NHS Trusts using Image Exchange Portal (IEP). This page explains how clinicians can request scan images from us, or how you can send us scan images securely.

We’re able to accept transfer requests for import to our PACS systems or export to another PACS system as long as:

  • Imaging is to be reviewed at a Multidisciplinary Team meeting (MDT)
  • An urgent clinical opinion is required from a specialist clinician at another organisation.
  • Patient care is transferred from one organisation to another.
  • Prior scans are required from external organisation as comparative reports for scans performed at Paul Strickland Scanner Centre.
  • Images are required to support the patient in some other way.

Images are required to support the patient in some other way.

Download our PACS Imaging Request Form and complete it.

By email

If you have an NHS secure email account (, we encourage you to email the completed form to If you use a different email system, we can only accept your transfer if you have the explicit permission of the patient or if your message is encrypted.

By secure fax

Send it to us on 01923 886313.

Any questions?

Just ring us on 01923 886317 (Monday to Friday, 9am to 5pm).

Urgent transfers

For urgent transfers, email the completed form and then contact the PACS office on 01923 886317.

Please indicate clearly on the form whether it is an import or an export request. PACS Department working hours: Monday to Friday 9am – 5pm

During our core working hours, imaging enquires are usually dealt with on the same day. If you have any question please contact the PACS office on 01923 886317 or email

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